Abstract for: Adoption Dynamics of Chronic Care Model

Health care renewals that aim for integrated care programs based on the chronic care model have a systemic focus: they aim at simultaneously developing organizations, technologies, services, and partner relationships. Empowerment of citizens and multidisciplinary collaboration among professionals play central roles in them. This article examines the challenge of combining the system view with the multiple operational improvements that are needed at the practical level when the chronic care model is implemented. We identify key factors that need to be taken into account as well as feedback mechanisms that can easily operate as vicious circles but that can be leveraged in order to gain momentum for the renewal process.