Abstract for: The beer game in Stella 10

To develop a learning laboratory or a business game for the supply chain to help us find the leverage points, which are the intervention places where a little change would lead us to a grate change in the systematic behavior. The levers are power points of influence. Since the systems are counter-intuitive, finding these levers is the key as the motor of the sustainable sales growth for all business. Specially, it gives us the power to supervise the impact of our decisions and avoid, as far as possible, the unintended consequences of the intervention in any system. The better way to discover the influence places is through a learning laboratory connected to the supply chain.