Abstract for: Games for Learning in Freight Transportation Systems

This paper describes two games developed and in use over the last few years at Schneider National Inc. The first is the Trucking Game which addresses the management of a three node closed loop truckload transportation network. The second is the Dispatch Game which is used to help dispatchers understand how human decision making and optimization work together in their daily dispatch problem. The objective of the paper is to share the history and purpose of each game, the hurdles to take them from concept to general adoption, and their impacts on the business. The paper describes each of the games and how each is played at a high level. Application areas are shared for the Trucking Game. A section on changing beliefs in the use of optimization technology is included for the Dispatch Game. Implementation challenges are also discussed for both games.