Abstract for: A Resource-Based View of Local Digital Government: Core Capabilities for Success from the Case of Mexico
Digital Government has been an important component in administrative reform efforts and strategies. However, benefits from such strategies remain mainly as a promise. In order to better understand the reasons of success and failure, many researchers have explored the problem following one of two approaches: (1) identifying a list of success factors or (2) better understanding the problem through process models. In this paper, following the process tradition from a strategic point of view, we propose to use the resource-based view of the organization and system dynamics as a modeling tool to explore core capabilities of local governments to exploit the benefits of digital government, promoting more competitive localities that create value for inhabitants. On the basis of three case studies of digital government strategies in municipalities in Mexico, we introduce a preliminary conceptualization of the core capabilities and resources for a successful digital government strategy.