Abstract for: Modeling passenger flow at hub airports: Implications for security, infrastructure investment, and stress levels at airports

Passenger related security measures at hub airports have continuously increased in number and complexity due to terrorist threats and attacks over the last years. Airport operators have been forced by legislation and different stakeholders to adjust passenger-related security processes making their operations suffer and their overall passenger flow change. In this context, understanding the inherent dynamics of the airport systems is crucial to making correct decisions leading to increased security, adequate infrastructure investments, adequate passenger stress levels at airports, increased attractiveness of airports, better operations, and increased overall performance.