Abstract for: A new system dynamics model for the analysis of the paper dematerialization process in the Italian Public Administration

This study deals with a System Dynamics analysis of the paper dematerialization problem during the transition to an all-digital society. The efforts are focused on the description of the situation in terms of the relationships between systemic variables that define the underlying structure of the problem. The referring context is the Italian Public Administration. The central spots of the analysis are the diffusion of the “new technology” and the problem of the archives’ dimensions, which have been formalized, by means of the creation and the study of a casual loop diagram, into a dynamical hypothesis. The systemic approach that we used through the whole study, allowed us to consider many collateral aspects that are crucial in this issue, and provide a rich analysis that also shows how social and psychological factors may in the end determine policy resistance and great obstacles to organizational change.